Some say 2015 and others 2016, Rizk Casino was created towards the end of December 2015 which is why there have been some variations as regards its date of inception. Rizk Casino is handled by a Maltese-based MT Secure Trade limited which is a subsidiary of the Gaming Innovation Group (GIP). While Rizk Casino might be relatively new, their operators are not new in the world of online gaming.
One of the casinos under their care was nominated and won the award of best casino in 2014 by Casinomeister. Based on this precedence, there is no doubt that the expectations from Rizk Casino are quite similar. The website has a stunning reception that is centred on the adventures of Captain Rizk. Rizk Casino offers a vast variety of high-quality games, thanks to their top game developers. Also, their site is also compatible with some mobile and computer devices of various operating systems. What are their pros and cons? Why choose Rizk Casino? Answers to these questions and more will be discussed in ensuing sections.
Games and Developers
The collection of games at Rizk Casino is quite impressive. Currently, they have over 400 games at in stock so you can be assured you will find your favourite games. Typical examples of games found at Rizk Casino include Twin Spin, Starburst, Toki Time, Crystal Queen, Golden Fish Tank, Gonzo’s Quest, Jackpot 6000. Jack and the Beanstalk, Big Bad Wolf, Glorious Empire, Golden, Joker Pro, Wild Wild West, Classic 243, Secret Romance, Jade Magician among others. There has been criticism that the vast majority of the games in Rizk Casino are a slot. Well, they do have other high-quality games as well.
Their live games section also includes games like Baccarat Live, Blackjack Live, Casino Holdem, Ultimate Texas Holdem, Caribbean Stud Poker, Roulette Live, Blackjack High Roller, Roulette VIP and more. In a bid to ensure proper organisation and ease of access, the games have been arranged in categories. Latest releases, all-time favourites, table games, classic slots, feature games, Captain Rizk’s picks, Jackpot, video poker, are some of the significant game categories. As expected, Rizk Casino has some of the best game developers working with them. Evolution gaming, Thunderkick, Plan Go, Betsoft Gaming, NetEnt, Microgaming, NextGen, Yggdrasil, Novomatic, WMS, Quickspin are just a few of them.
For an operator that is handled by a team that has been awarded as one of the best Casino’s, there is no doubt that Rizk Casino understands what it means to provide an excellent support service to its customers. Rizk Casino offers a 24/7 support service as expected via email. Also, they also have live chat support. “Rizkateers’ coined from musketeers as they are fondly called are always there to help you with all your challenges. Furthermore, Rizk Casino also offers VIP support to their VIP customers. Now that is very cool. As your level of loyalty increases at Rizk Casino, they acknowledge your participation and provides you with a VIP support system which means that you have access to them anytime any day.
Their support response has not been criticised which makes then a right place to do business. Disappointingly, Rizk Casino does not have a social media presence. Although their support system might be excellent, social media presence on platforms like Facebook, Instagram etc. creates room for increased interactions, dissemination of information as regards new games, promotions among others. This is one area they should try and correct.
Safety and payments
A breach of security can be disastrous for any online operator. Customers want to have an assurance they open to everyone to see. They want to be assured that their login details are safe even from the casino operators. They want to have the assurance that their credit card and banking information will not be accessed by anyone other than them. Rizk Casino is conscious of these necessities and has ensured that all incoming and outgoing communications between them and customers are protected. Also, the website is cloaked using standard SSL encryption. Concerning making payments and withdrawal, Rizk Casino has made provisions for some options. These options range from e-wallet platforms like Neteller, Skrill, Paypal, Paysafe, Ukash to credit and debit card options like MasterCard, VISA, VISA Electron, Maestro etc. Rizk Casino also accepts direct bank transfer for all transactions.
There have been complaints as regards the transaction fee of 2.5% that Rizk Casino charges on using credit and debit card options for payments. Rizk Casino promises an instant deposit and withdrawal time which is impressive. The withdrawal time so far is between 1-3 business days. There have been reports of approved payments in just a few hours. The withdrawal limit has slight variations depending on the payment options. It is usually between $10-50000 for deposits while for withdrawal, it is generally between $10-100000. Not many operators have this high limits so, at Rizk Casino, there is no limit to what you can achieve.
Campaign and Promotions
For an operator that is customer friendly, they sure do know the essence of a warm reception. Rizk Casino offers a whopping 200% welcome bonus up to $100 plus 50 extra spins. The 50 extra spins are usually awarded five times at intervals of 10 spins per day which might not seem too cool to some. Also, the welcome bonus is not as enticing as most other casinos. As expected, the bonus also comes with some requirements. The wagering requirements of the welcome bonus are relatively high at 45 times. For example, a deposit of $50 will give a total balance of $150 ($50 initial cash deposit + $100 bonus = $150). For you to claim any wining with the bonus, you must wager $100 times 45 = $4500.
This means that if you do not meet this requirement, your bonus funds cannot be converted to real money. Also, in as much as you can withdraw your winnings before meeting the wagering requirements, once that step is taken, the bonus is automatically cancelled. However, they do have other benefits. There is also a set limit on the maximum amount to be wagered until the bonus wagering requirements are met. Also, the welcome bonus is not available to everyone as there are some country restrictions. Also, players from the UK who make a deposit using Skrill will not be awarded any bonus. All these and much more are some of the conditions that must be met, so it is imperative you know what you are getting yourself into before starting.
Rizk Casino is a top player in the world of online gaming. Thanks to their operators. They so far offer high-quality services through their 24/7 customer support. Their welcome bonus is not worth the stress as there are just too many conditions to be met. However, their payment pending time is relatively fast, and the set limit for withdrawal is also high. You just might want to give them a shot.Visit Casino